Your personal 24/7 real estate AI assistant.

Kiwi Lite is for one agent working one-on-one with Kiwi, and you set it up yourself on your own dedicated Mac. Our team does not do the setup or onboarding for you, and Kiwi Lite is sold as is. Kiwi Max gives the best experience for one to three people* in one shared workspace and comes with hassle-free setup: we provide and run the dedicated computer and get everything connected with you, for a one-time setup fee. We also have many individual agents using Kiwi Max Plan due to its flexibility, speed, and convenience.

Kiwi Max is a shared virtual office for you and your assistants or cooperating teammates. It includes one private one-on-one admin chat with Kiwi and one designated shared team group, best for one to three people*, including the owner. Use the one-on-one admin chat for administrative things: setup, billing, people, and anything about the workspace itself. Do the work in the Kiwi Assistant group chat. It is the more capable of the two, and it stays that way even when you are the only person in it.

Kiwi Max works best for one to three people*, including the owner, working in one shared team group.

Kiwi is much better than any virtual assistant because Kiwi brings the expertise of a real estate agent to the work. Kiwi has been trained specifically for real estate and can guide you through questions about a home and help with the work a real estate agent actually needs to do. Kiwi is like having a top 1% real estate agent by your side. That expertise shows up when Kiwi is asked difficult agent questions. Here are examples from demos and customer requests:

• In a demo, Kiwi was asked whether a room could accommodate an expansion. Kiwi found the floor plan and used it to investigate the question. Kiwi found that the room was too small and that the proposed addition was not appropriate, while an ADU could be a possible alternative.
• In another case, Kiwi noticed that a property had a pool and community amenities but no HOA. That combination seemed unusual, so Kiwi flagged it for the agent to look into.
• A client asked about a school’s track record of sending students to Stanford, including how many students went there. We trained Kiwi specifically for real estate questions like this. In that example, Kiwi produced a better result than ChatGPT: Kiwi found the answer, while ChatGPT could not find the same information.
• Another customer wanted to find north-facing homes, or only south-facing homes, within a particular county. Kiwi could work with that specific request and find homes based on the direction they faced.
• Kiwi also found leads in response to another client’s request.
• Kiwi also helped filter out poor-quality homes when a client specifically asked Kiwi to do so. The search reflected what that client wanted, including which homes to exclude.

It would be incredibly difficult to find any virtual assistant who could match Kiwi’s real estate expertise and accommodate the same range of real estate work.

We help you choose or create one designated shared team group during onboarding. Keep Kiwi's team work in that group. Kiwi Max does not include adding Kiwi to client chats, property or deal groups, or additional team groups. Bring requests about those clients or properties into your shared team group.

Yes. Your team members, including the owner, can work with Kiwi in the same shared group. Kiwi Max works best for one to three people*. Cooperating agents can request help with their own work using the accounts arranged during onboarding. Kiwi Max is for you and your assistants or cooperating team, not agents who need to keep competing work separate.

Yes. Members of the same team group can use their own email and MLS accounts. During onboarding, identify who owns each account and work with Kiwi and our team to connect the authorized logins. Kiwi uses the requesting member's configured account and can ask for clarification when the person or account is unclear.

Use the shared team group as your virtual office. Kiwi identifies the team member, property or client, and task in each request. Tell Kiwi about shared team preferences and any instructions specific to a member's work. This is one workspace for people who cooperate and share work.

The admin has a private one-on-one chat with Kiwi for setting up and managing the same team workspace. It is not a separate confidential office for an individual agent. Work that needs to be kept separate from other team members belongs in a separate Kiwi Max plan and workspace.

No. Agents competing for the same property should each have their own Kiwi Max plan and workspace. Sharing one virtual office is inappropriate for competing offers or confidential client work that must be kept separate between agents. The private admin chat is part of the same team workspace and does not provide that separation.

Kiwi Max is a shared virtual office for you and your assistants or cooperating teammates. It includes one private one-on-one admin chat with Kiwi and one designated shared team group, best for one to three people*, including the owner. Within the workspace, it is an open space for the team to collaborate. As Kiwi works with your team, skills are learned, shared, and improved to match your team’s preferences. Anything that must be kept private from other team members should be left out of Kiwi’s workspace. Just as two competing agents would not collaborate openly in the same room, they should not do so in the same Kiwi group chat.

Each Kiwi Max plan has its own workspace and designated team group, with the accounts configured for that team. Your team works together in that workspace. Other customer teams use their own workspaces.

Plan for 3–5 business days after purchase for us to source, receive, and set up your equipment. Business days are Monday through Friday, excluding holidays. If equipment or account access needs more time, the Kiwi team will discuss the next steps with you.

This covers the equipment and infrastructure we set up for you: a dedicated workspace computer, a dedicated phone, a dedicated phone number, and a dedicated Kiwi WeChat account. We set these up for you so you don't have to worry about anything, just as if you hired an assistant and we took care of the basic onboarding for you.

For Kiwi Lite, install Kiwi for Mac on a dedicated Mac (Apple chip, M1 or newer) used only for Kiwi. For WeChat, also provide a separate assistant phone and assistant WeChat account. With Kiwi Max, we provide and maintain the dedicated equipment.

We will guide you through the access needed for the work you want Kiwi to do. Inside the app portal, you may fill out your account information for faster onboarding.

No. Kiwi is designed for normal day-to-day team work with a generous plan allowance, but plan limits and the usage rules in the Terms apply. A long or complex task can use more of your allowance than a short request. Check Usage in the Kiwi app for your current allowance, and contact us if you expect unusually heavy use.

Kiwi is designed to work like a real human assistant on a dedicated computer. Kiwi will be able to answer all your questions, but Kiwi may need the appropriate amount of time to do so. Just like a human assistant, Kiwi cannot handle too many tasks at the exact same time, especially when they involve deep research. This situation is rare, but Kiwi will not miss your requests. Kiwi will still need time to work through them for your team.

Kiwi is an extremely intelligent assistant that learns your team's preferences and working style naturally as you work together over time. You can also tell Kiwi directly how you like things done, from your preferred tone and format to the way your team handles a task.

Kiwi is already well trained as a high-level real estate agent, giving Kiwi a strong foundation for real estate tasks. For your specific needs, simply tell Kiwi how to use your area's software, just as you would train your assistant. Kiwi should be able to learn and adapt to your team's region-specific tools.

Try asking Kiwi directly in your workspace. Explain what you want to accomplish and walk Kiwi through the basic steps using accounts you are authorized to access. Kiwi can do new work with your guidance, and you should review the result. Website restrictions, permissions, and task complexity can limit what works; support for every website or task is not guaranteed.

Kiwi Advisory provides additional support for custom workflows and actions. Contact our team to discuss what you need. We can review your request and discuss how Kiwi Advisory can help on a case-by-case basis.

Kiwi Max covers using Kiwi's available capabilities and getting your workspace set up. It does not promise custom software development. Kiwi Advisory provides additional advisory support, and you can ask us to review workflow or capability requests. We discuss feasibility, scope, and any timing separately before making a commitment.

Only if you tell them. Kiwi drafts; you approve and send. Emails come out in your voice, and nothing reaches a client without you.

You'll catch it before anyone else sees it: every document comes back as a draft for your review. Correct it once, and Kiwi does it your way from then on.

No. Kiwi works in WeChat or WhatsApp, the chat app you already use. Connect your desired tools (e.g. Gmail, MLS, Title, ZipForm), and Kiwi can use them automatically in Kiwi’s work.

No. Chatbots only generate text. Kiwi connects to Gmail and runs Agent Full in the real MLS, then returns the result in your chat. Forms, e-sign and the other completed workflows are included and added through guided setup.

Kiwi takes the busywork (reports, drafts, packages, follow-ups) around the clock, including nights and weekends. Your people keep the relationships and the decisions.

Yes. Kiwi is not limited to California. Kiwi follows your MLS: Kiwi works with your own MLS login, so Kiwi can work wherever you have an MLS account.

Anytime, in one click. Your data is yours to export or delete.

Creating an account is free. Create a Kiwi account to open the detailed FAQs in your app portal. You'll find answers about onboarding, privacy, and how to use Kiwi, plus what happens after purchase. If your question is still unanswered, use Help & support to contact the Kiwi team.