Terms of Service
Last updated: July 10, 2026
1. Acceptance
By using this website or requesting early access, you agree to these Terms. If you're acting on behalf of a team or brokerage, you confirm you have authority to bind that team. Kiwi is in closed early access; teams that join sign a separate agreement, which governs use of the product itself.
2. The Service
Kiwi is an AI operations agent that helps real-estate teams automate transaction work. It executes tasks at your direction (e.g., drafts offers, fills forms, pulls reports) and presents them for your review and approval before any client-facing action is taken.
3. Your responsibilities
- You are solely responsible for what you send to clients. Kiwi produces drafts; you approve and send.
- You must comply with all applicable real-estate laws, your brokerage's policies, and your local MLS rules.
- You must keep your credentials secure and notify us immediately of any unauthorized access.
4. Our responsibilities
We provide reasonable security, reasonable uptime, and reasonable accuracy. AI-generated drafts may contain errors — your review and approval is the final check before anything reaches a client.
5. Fees
During early access, fees are quoted per-team in writing. We'll give you 30 days' notice before any price change.
6. Termination
Either of us can end an early-access engagement at any time with 30 days' written notice. On termination, we'll export your data and delete it from our systems within 60 days.
7. Disclaimers
This website and the Service are provided "as is" without warranties. We are not a real-estate broker, attorney, or financial advisor. Drafts produced by Kiwi are not legal, tax, or financial advice.
8. Limitation of liability
To the maximum extent permitted by law, our total liability under these Terms is limited to the fees you paid us in the 12 months before the claim.
9. Governing law
These Terms are governed by the laws of California, USA. Disputes will be resolved in the state or federal courts of Santa Clara County, California.